epiCure
Ensuring the Ultimate Quality of Service
epiCure pillars
HW agnostic
Leveraging Elasticsearch flexibility, epiCure supports a very rich set of input plugins additionally extended with TR-069, MQTT, and tools (i.e. QoE agent) that are applicable to both broadband and broadcast industries and enable monitoring and diagnostic of ADB and third party devices, reducing integration effort and time-to-market.
Integration
epiCure back-end is designed to operate from the cloud, in the operator’s infrastructure as well as in cloud services like AWS. It supports a vast range of protocols and APIs to interface with end-point devices, existing operator’s CRM and ACS systems.
Applications
epiCure offers a dedicated dashboard for flexible alarm configuration based on frequency and threshold logic. A graphic tool powered by Kibana allows to easily create custom dashboards, apply filters, zoom in/out, and generate heatmaps.
Easy-to-use dashboard for “in-home” connectivity summary provides helpdesk with relevant data to increase efficiency and improve the end-user’s experience.
Analytics
Embedded big-data inventory facilitates profound analytics in order to identify
end-users behaviors, performance degradation, possible correlation between metrics and end-users experience. Collected information enables the operator to move from passive to predictive troubleshooting.